Retail Industry

Improve your customer’s experience

At Coldview, we work to help retail companies in Latin America optimize information and communication management processes efficiently and increase customer loyalty.

Let’s find a tailor-made solution together

Let’s face business
challenges

With our solutions you can:

  • Promote the digitalization of documentation and communications with customers and relevant recipients, through personalized channels.

  • Generate and send relevant documentation and active management of communication with customers.

  • Enter, accept, and safeguard new customer contracts.

  • Generate and safeguard vouchers

  • Manage two-way communication with customers, employees, and third parties, automating business processes and increasing customer satisfaction.

  • Store, save, and consult documents quickly and securely.

  • Manage electronic invoicing from different points of sales.

coldview soluciones industria retail

Learn about the benefits
for your organization

  • Save operational costs.

  • Increase customer satisfaction and experience.

  • Will have a flexible solution and accelerate timelines for new product launches or modifications to current products.

  • Increase company revenues by automating business tasks and improving charging processes.

coldview-soluciones-industria-retail

What business processes
can we help you with?

Document storage

Coldview ECM

Loyalty program or customer program welcome package

Coldview Compose
Coldview CCM

Invoice generation for payment

Coldview Facturación Electrónica

Generation of account statements, credit cards and other relevant customer information

Coldview Compose
Coldview Docs
Coldview CCM

Customer satisfaction surveys

Coldview CCM

Contract renewals and new contracts process

Coldview ECM

Coldview CCM

Bidirectional communication process with customers

Coldview CCM

Coldview Interactive

Generates a new two-way
communication channel
with your customers

Improve their experience and generate savings
and business opportunities for your company.

Join you too to the customers who trust in Coldview

soluciones reatil cencosud logo
Banco ciudad
La caja
Banco Macro
BBVA

Why Coldview?

We are the only supplier in Latin America that manufactures, develops, and implements these solutions 100% adaptable to your organization’s processes.

+50 years of experience

Fast, flexible, and scalable

Customizable solutions

Services throughout Latin America

Offices in Argentina, Chile, and Mexico

Competitive pricing

Implementations in record time

coldview industria financiera por que