soluciones telecomunicaciones

Telecommunications Industry

Improve your customer interaction

Give your customers a quality experience through Coldview’s solutions. We help telecommunications companies in Latin America to stand out for their omnichannel management.

Let’s find a tailor-made solution together

Let’s face business challenges

With our solutions you can:

  • Promote the digitalization of documentation, facilitating the consultation of invoicing, account statements, payments, and historical balance comparisons.

  • Enable the option of embedding personalized messages, images, and videos.

  • Generate, compose, and distribute documents such as statements, letters, and renewals.

  • Manage electronic and physical customer files.

  • Create and issue alerts and notifications to customers on transactional events.

  • Securely store documents.

coldview soluciones industria telecomunicaciones

Learn about the benefits
for your organization

  • Will reduce operating costs: storage savings, printing cost savings, decreased processing times.

  • It will reduce communications support costs and the saturation of customer service centers.

  • Will be able to be flexible and transparent in the face of regulatory changes.

  • It will enable the replication of solutions at a regional level.

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What business processes
can we help you with?

Document storage

Coldview ECM

Generation of prepaid and postpaid account statements with multichannel delivery to customers

Coldview Compose
Coldview ECM
Coldview CCM
Coldview Docs

Generation and distribution of interactive documents for consultation

Coldview Compose
Coldview ECM
Coldview CCM

Management of plans and letters of welcome or financing

Coldview ERM
Coldview Compose
Coldview CCM

Invoicing and payment voucher generation

Coldview Facturación Electrónica
Coldview Compose
Coldview Docs
Coldview CCM

Communications design, plan offerings, and equipment sales

Coldview CCM

Customer satisfaction surveys

Coldview CCM

Transactional alerts and notifications online usage

Coldview CCM

Coldview logo telcel blanco

“Thanks to Coldview, the main ally in our digital transformation process, we have been able to take the communication experience with our customers to another level, driving innovation in our products and services, contributing to greater satisfaction and better positioning of our company”.

Javier Sánchez Contreras, Deputy Director of Operation and Security Systems, Telcel Mexico.

Coldview Interactive

Generates a new two-way
communication channel
with your customers

Improve their experience and generate savings
and business opportunities for your company.

Why Coldview?

We are the only supplier in Latin America that manufactures, develops, and implements these solutions 100% adaptable to your organization’s processes.

+50 years of experience

Fast, flexible, and scalable

Customizable solutions

Services throughout Latin America

Offices in Argentina, Chile, and Mexico

Competitive pricing

Implementations in record time

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