Answers to

FAQs

Solutions

We offer you technological solutions to optimize critical daily management processes. Such as:

  • Electronic invoices,
  • Omnichannel communication,
  • Document storage, and management,
  • Reporting organization,
  • Mass distribution document design,
  • End-to-end electronic check operation,
  • Check deposits for your customers,
  • Creation of intelligent informative documents,
  • Paper check transactions.

This is how, by combining our products and services tailored to your organization’s requirements. We provide you with integral solutions that solve the specific challenges of the industries in which we specialize.

We develop solutions for the following industries:

  • Financial
  • Insurance
  • Telecommunications
  • Retail

We do not perform custom software development, but we do customize our products to design solutions adapted to each of our customers.

With our solutions, we accompany your organization throughout the entire digital transformation process to make it successful.

We understand that it is necessary to have a comprehensive approach, so we provide specialized solutions for your industry with the assistance of professional implementation, support, and maintenance services. In this way, we offer a comprehensive response to the needs of your organization.

Yes, our solutions are adapted to the client and to the regulations in force in the country where the organization is located.

Yes, we have cloud storage through first-level Cloud service providers.

We also offer hosting or storage of information in our Tier 3 and Tier 4 data centers in Argentina and Mexico. These data centers are the most robust and less prone to failures, ensuring the continuous operation of mission-critical servers and applications.

The type of data hosting we offer to each client is tailored to their particular needs and requirements.

Through a particular development, we help your organization to carry out the digital onboarding of new prospects or employees. In this way, you will be able to load into the platform both general data and sensitive information of these people with a secure and reliable digital process. If required, it can even be integrated with other core solutions.

Hiring

From our offices in Argentina, Chile, and Mexico, we serve all Spanish-speaking countries in LATAM. Find out how to contact each of our offices here.

The type of software contract varies according to your company’s requirements. Since you can purchase only the license in these modalities:

  • License purchase with a one-time payment.
  • Purchase by bailment through a monthly payment that includes the use of the same, the upgrade to new versions, and support.

Or you can purchase Coldview’s end-to-end service, which includes the software license with professional services to ensure a successful project. On the one hand, consulting services to understand the challenges and define the scope of the process. Then, the implementation of the solution. And finally, the support of the Technical Support and Maintenance team to provide continuity and perform upgrades when necessary.

The SLA or Service Level Agreement we apply is tailored to the needs of each client and its operation, as well as to regulatory and normative requirements.

Our SLAs are adjusted to different environments, response and resolution times, as well as schedules in which specialized technical support is provided. This service customization is possible because all our services are provided directly by us, from our offices, without outsourcing.

Our proposal is different because:

  • We are the only suppliers in Latin America that manufacture, develop and implement solutions 100% adaptable to your organization’s processes.
  • We provide an integral solution, which includes problem identification and solution development up to professional after-sales services.
  • We have competitive prices because we do not have intermediaries.
  • We offer specialized solutions for each industry.
  • We implement it in record time.
  • We have more than 50 years of experience.

Contact us

Let’s get to know together the business opportunities behind the value of your information.

Tell us about your organization’s needs and a member of our team will contact you as soon as possible.

Chile

+56 2 2573 7878

Argentina

+54 11 4312 8881

Mexico

+52 55 5280 1102